OBJECTIVE:

EXPERIENCE:

7/2012 - Present

Industry: Insurance

Property Estimator

5/2012 - 7/2012

Industry: Insurance

Data Entry

Temp position working for a company in Downtown Springfield doing data entry and transcription work for insurance claims

3/2012 - 5/2012

Industry: Banking

Bank Teller

1/2012 - 3/2012

Industry: Personal and Household Services

Delivery Driver

Picked up and delivered residential dry cleaning. Picked up and delivered dry cleaning from another local dry cleaners. Pick up and deliver shoes needing repair or that have been repaired already. Tag and separate the clothing once received.

12/2009 - 3/2012

Industry: Retail

Customer Service Representative

1/2012 - 2/2012

Industry: Retail

Inventory Specialist

Processed inventory for multiple stores.

11/2011 - 1/2012

Industry: Retail

Recovery

Seasonal Position where main duties were to help maintain a clean and organized sales floor. Assisted customers with questions.

9/2010 - 5/2011

Industry: Computer/IT Services

Lab Monitor

Monitored student computer labs to make sure no food or drinks were brought in and students weren't using the computers for non-school related things. Helped students with computer hardware and software related questions.

9/2009 - 12/2009

Industry: Retail

Sales Associate

Seasonal Position working in the Youth department cleaning up the department and putting away clothes from the register and the fitting room.

1/2009 - 4/2009

Industry: Insurance

Data Entry Claims Reporting Specialist

Process all incoming fax and email commercial and personal auto, property, and liability and worker's comp claims efficiently and accurately.

6/2006 - 12/2007

Industry: Retail

Front End Associate

Provided exceptional guest service and processed fast cash, credit and check transactions. Helped expectant parents register for the baby registry. Merchandised the store and helped plan expectant parent seminars and baby fest weekends.

9/2004 - 9/2007

Industry: no industry preference

Office Clerk

Complete various assignments. Worked with the public during the Big E in West Springfield, MA running a cash register for a Maine Lobster company, did data entry for Paper company in West Springfield. While working through Spherion became a Resident Activity Services Coordinator for Allen Park Apartments I & II. There I planned and scheduled multiple activities for the Allen Park Apartment Community. Developed monthly newsletter. Supervised 3 staff members to assist with “Kids Club” and sporting events and managed budget and made purchases for activities as needed.

9/2004 - 12/2005

Industry: Retail

Cashier

Provided customers with fast and reliable service at checkout. Processed customer applications for the Sears Card or Sears MasterCard. Maintained a clean and efficient cash wrap.

3/2005 - 8/2005

Industry: Telecommunications Services

Drive Tester

Drove specific routes testing GPS signal strength for Cingular Wireless and 911.

7/2004 - 4/2005

Industry: no industry preference

Product Advisor

Self-employed business where I provided customers with educational learning tools for their children. Conducted home parties to present the products. Handled all business aspects of the job.

7/2002 - 2/2004

PartyLite Consultant

Self-Employed business doing product presentations at the homes of perspective consumers.

8/2002 - 8/2002

Receptionist

Answered telephones, checked patients in for appointments, discharged patients from appointments, made up charts for new patients, pulled charts for next days appointments and provided customer service.

10/2000 - 1/2001

Head Photo Technician

Developed customer photos, provided excellent customer service, resolved customer complaints, handled all transactions on the cash register , maintained shelves appropriately stocked and trained coworkers on how to clean the photo processing machine.

2/2000 - 10/2000

Kelly Temporary Employee

Completed multiple assignments consisting of but not limited to data entry, customer service, light manual labor, mailroom clerk, office clerical and retail merchandising.

EDUCATION:

6/2011 - 2/2012

Bachelor's Degree

Have not graduated, only completed 1 year.

9/2008 - 5/2011

Associate Degree

8/2004

Certification

Child and Youth Development

6/1998

High School or equivalent

Associate Degree

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